chinautoworks.co.za | Operated by China Auto Works (Pty) Ltd

1. Introduction

1.1 This Privacy Policy applies to the website located at chinautoworks.co.za, operated by China Auto Works (Pty) Ltd, including any features, services, platforms, or tools that interact with this website.

1.2 This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in accordance with South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).

1.3 By using this website, you agree to the processing of your personal information as set out in this Privacy Policy. If you do not agree, please discontinue use of the website.

2. Your Consent

2.1 By using this website or submitting any personal information through it, you provide your express consent that we may collect, process, store, and share your personal information in the manner described herein.

2.2 This includes collection, receipt, recording, storage, updating, use, consultation, and distribution of personal data.

2.3 If you are concerned about your privacy or any term in this policy, we advise you to stop using the website.

3. Types of Personal Information We Process

3.1 We process information that you provide voluntarily (such as name, surname, contact details, delivery address, vehicle details) when you:

3.1.1 Register on our site

3.1.2 Place an order

3.1.3 Contact us via forms or email

3.1.4 Subscribe to our newsletters

3.2 We may automatically collect technical data (e.g., IP address, browser type, device identifiers, and cookies).

4. Mandatory Information

4.1 The following information is mandatory to access or purchase from our platform:

4.1.1 Full name and surname

4.1.2 Valid email address

4.1.3 Contact number

4.1.4 Delivery address

4.2 Refusal to provide this information will result in your inability to place orders or use essential features of the website.

5. Purpose of Processing

5.1 Your personal information may be used:

5.1.1 To process and deliver orders

5.1.2 To provide customer support

5.1.3 To verify identity

5.1.4 For marketing and promotional communications (if opted-in)

5.1.5 To improve our site and services

5.1.6 For compliance with legal obligations

6. Third-Party Disclosure

6.1 We may share your information with service providers who:

6.1.1 Deliver goods to you

6.1.2 Process payments

6.1.3 Provide customer support or marketing services

6.2 These third parties are bound by contractual obligations to protect your data and use it only for the purpose agreed upon.

6.3 We will not sell or rent your personal data to any third parties without your explicit consent.

7. Cookies and Tracking

7.1 Our website uses cookies to enhance your experience, including:

7.1.1 Remembering your preferences

7.1.2 Gathering analytics

7.1.3 Customising advertisements

7.2 You may disable cookies through your browser, but some features of the site may not function correctly.

8. Information from Mobile Devices

8.1 If you access our website through a mobile device, we may collect information including:

8.1.1 Device type and ID

8.1.2 Operating system

8.1.3 Location data (if enabled)

9. Security of Information

9.1 We implement reasonable technical and organisational measures to protect your personal information.

9.2 However, we cannot guarantee that data transmission over the internet is 100% secure.

9.3 By using this website, you acknowledge and accept these security limitations.

10. Cross-Border Transfers

10.1 Your personal information may be stored or processed outside of South Africa.

10.2 Where this occurs, we ensure that the third-party processors uphold the same level of data protection as required by South African law.

11. External Links

11.1 Our website may contain links to external websites that are not controlled by China Auto Works.

11.2 We are not responsible for the privacy practices or content of these third-party sites. Use them at your own risk.

12. Your Rights

12.1 You have the right to:

12.1.1 Request access to your data

12.1.2 Correct or delete your data

12.1.3 Object to processing

12.1.4 Lodge complaints with the Information Regulator

12.2 To exercise these rights, contact us at info@chinautoworks.co.za.

13. Changes to This Policy

13.1 We reserve the right to amend this policy at any time.

13.2 Updates will be posted to this page. Continued use of the website after changes implies acceptance.

14. Governing Law

14.1 This Privacy Policy is governed by the laws of the Republic of South Africa.

14.2 Any disputes will be resolved under South African jurisdiction.